Faction is built as a Freemium app. This SERVICE is provided by Faction at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise defined here.
Contents
01Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email address, account number and phone number. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you. These include Instagram and Facebook — please review their respective privacy policies.
02Usage of Information
We may use the information collected and received from you for the following purposes:
- To verify your identity, update our records and maintain your Account.
- To provide our Services and customise content shown to you.
- To develop, operate, improve, deliver and maintain our Services.
- To process transactions and payments.
- To resolve any disputes or fraud monitoring.
- To respond to your queries and resolve complaints.
- To send you marketing or promotional materials if agreed.
03Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app, the time and date of your use of the Service, and other statistics.
05Service Providers
We may employ third-party companies for:
- Facilitating our Service;
- Providing the Service on our behalf;
- Performing Service-related services; or
- Assisting us in analysing how our Service is used.
These third parties have access to your Personal Information to perform tasks assigned to them. They are obligated not to disclose or use the information for any other purpose.
06Security
We value your trust in providing your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.
07Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review their Privacy Policy. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
08Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it. If you are a parent and you are aware that your child has provided us with personal information, please contact us.
09Deletion of Account
If you no longer want to maintain your Account, please click on Feedback and submit your request along with your email. Your Account will be deleted within 3 business days. If you made a mistake in requesting for deletion, you may request to restore the account within 7 days.
10Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 1 June 2025.